Originally Posted by
jmanirish
No worries - didn't think you were. Only made that clarification because if it's available on ANA and SQ, one might say - well just book it there.
^ Makes sense.
Originally Posted by
jmanirish
Tried gently guiding the agent to doing a long sell. What started as a very friendly conversation quickly turned sour. I think the agent thought I was trying to get her to call LH and ask them to release availability. With the new awardsystem, UA agents seem afraid to do anything outside of it.
That's disappointing.
I'd suggest HUCA, but I don't recall seeing a single report of anyone successfully getting someone to do a long sell on an award in years.
Maybe you could ask if they could "try the old system"? I'm just grasping at straws, really.
The only other thing I can think of is that I've seen a few reports of LH awards being involved in UA married segments. I'd try searching a few points-beyond (e.g, if you're trying to book FRA-IAH, try searching for FRA-AUS, FRA-SAT, and FRA-DFW). Maybe that'll be able to get the flight to appear, and then you could try calling to drop the last segment.
It's really disheartening to accumulate these miles, understand the systems and the rules, and then be thwarted when trying to do something that is clearly supposed to be allowed.
Good luck...