Originally Posted by
coolfish1103
As far as I know Suiran only allows 1 for FHR bookings and 2 for SPG bookings.
Maybe the property is full?
+1. It is in their master thread somewhere that they only have 2 standard rooms. As Lurker said it has nothing to do with Cat 7. The problem in Japan that they may not make available the next level(s) rooms for the points at all. I was surprised last month. Such nondescript properties as both Sheratons Tokyo and Yokohama had different rooms available but not for points when I called. Try other dates.