FlyerTalk Forums - View Single Post - Yvr: Concession pass thru fee & customer facility charge?
Old Apr 24, 2018, 11:03 am
  #14  
91StealthES
 
Join Date: Jan 2008
Location: Chicago, Illinois
Programs: United 1K, Hilton Diamond, National Executive Elite, Hertz President's Circle
Posts: 691
Originally Posted by cestmoi123
Why not call their customer service? I've found the PC number quite responsive.
Because heaven forbid anybody actually physically speak to one another.

I agree, the PC line is great. I’ve found the staff at most of the locations are fantastic as well and actually enjoy the conversation, being most people don’t give them the time of day.
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