Originally Posted by
n4ynx
is there anywhere that states they have to disprove the time I state, ill ask Iberia but doubt they will help.
I shall reply back again today stating it all out and see what they say.
It's a general provision of the Regulation - passengers get compensation unless x, y and z, not the other way around, and it's the airline's responsibility to do this. So if (e.g) you gave a statement of truth to MCOL saying "I arrived 3 hours 47 minutes late" (or whatever it was) then it's up to BA to say "no you didn't, you arrived at hh:mm". If there is a dispute on the facts - very rare in this area - then a judge makes the decision. In this case BA either have wrong information or can't count very accurately.
Personally I would simply re-state the facts and ask BA for an agreement to deadlock for CEDR purposes.