FlyerTalk Forums - View Single Post - Additional Fee for using 6000 point suite upgrade?
Old Apr 23, 2018 | 7:11 pm
  #13  
Kacee
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Originally Posted by Cohall
I tried the twitter team, who passed me off to corporate accounting. They sent one email asking me for more info (that I had already given them), and then went silent. I've sent 5-10 emails over the past 2 months to the accounting department asking for an update or reply, and every single one has gone unanswered. It's been a really pathetic showing on their part, and honestly, surprising. At this point, I'm not even sure it's worth pursuing anymore.
How did the property respond when you raised the issue with them?
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