I don't know if this has already been brought up somewhere in this thread (I think I've read it all, but don't recall seeing this).
See the image below (it appears in this post:
https://www.flyertalk.com/forum/29672123-post4.html)
I think the second line of the quoted text was bolded, but the other lines are very hard to see on the gray background. I can imagine someone with vision impairment might have a hard time seeing the other lines. Could the gray of the quote box be lightened or the non-bold text be made darker?