FlyerTalk Forums - View Single Post - Advice kindly sought about cancelling a CX/Asiamiles redemption
Old Apr 21, 2018 | 1:16 pm
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Scoob72
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10 Years on Site
 
Join Date: Feb 2015
Posts: 434
Advice kindly sought about cancelling a CX/Asiamiles redemption

Firstly, many thanks for reading this -- I do appreciate it.

Do any FTers have any experience of cancelling CX award tickets booked via the Asiamiles website? Specifically:

1. How long does it take it for Asiamiles to be re-credited to your account after you have cancelled an award redemption on the Cathay website?

2. In terms of any refund due -- I originally paid HKD 2,730.00 in carrier surcharges/taxes, which I hope I would be due a refund of with any forthcoming cancellation? -- would a refund be automatically refunded to the original credit card? (I am a bit confused, you see, whether this is an automatic process or whether, in fact, after cancelling my ticket on the Cathay website I would also have to call a contact center about recouping this HKD 2,730.00 amount?)

3. Does CX levy a fee for any cancellations?

Any help at all would be ever so gratefully received!

Many thanks again for reading!
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