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Thread: Gritti Palace, Venice, Italy (Post 2013 renovation) [Master Thread]
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Old Apr 20, 2018, 5:52 pm
  #123  
beachfan
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
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Originally Posted by Starwood Lurker
Current policy is that any held award booking has to be canceled outright and a new booking made. Since this requires a fresh availability check, it isn't going to help your concern regarding inventory.

I have no idea if this policy will change come August, but this is how it works today.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC

[email protected]
Hi William;

Didn't know that was policy and definitely not enforced as of a few weeks ago, at least for online bookings.
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