Originally Posted by
Often1
The red herring here is that these are separate PNR's. It is clear that these are actually separate tickets and thus OP is not connecting, but transferring between tickets. In addition, there is a ticket number mismatch between the two carriers, This may leave OP with a reservation, but no ticket for the onwards flight.
First, the ticket number mismatch should be rectified. That is best dealt with through the issuing carrier and possibly with the onwards carrier on a three-way call. Waiting for check-in at JFK on a tight schedule is asking for problems.).
You are correct, the real issue was having two separate PNR’s. I booked the entire trip through Delta and wasn’t aware they put it on two records until I saw the confirmations. I would have been ok with having two records, but was never told by Delta that they would be unable to check me in.
I’m not sure there is a record mismatch. I suspect that CE wants to validate my passport and visa prior to checking me and issuing a boarding pass. Since there isn’t a CE flight from ATL I have to do this at JFK.
I have spoke with CE and they do confirm my reservation.
Hopefully I’ll get checked in shortly.