I've just checked in to a Exec Room, which was upgraded to an Exec Suite. I was Gold until a couple of weeks ago, but bumped down to Silver.

Upon check in I was being told about Exec Room features and when it came to the lounge part and being told it was on level 4, I replied "I thought it was on the 31st floor", to which they explained about the difference between Exec and Club.

So my reply was "I didn't see Club rooms available, can I book one", to which they replied, "no they are not ready yet".

Long story short, it was agreed that as the Club rooms are not available, I shouldn't be penalised because of it and I have been given access to both lounges.