Originally Posted by
jmj10
Posted this in the RC Kyoto Forum, so thought I would post here as well:
"Another update on the RC Kyoto Concierge:
Had emailed about a month ago inquiring on making dinner reservations. Finally sent back our choices with our info. They responded within 24 hours with a confirmation for Kikunoi. We are also going to try Gion Mikuka based off the reservation from the Concierge, but as they don't take reservations this far out they said they have noted it and will call when the restaurant opens for reservations. A wonderful, easy, and quick interaction."
Glad it was easy for you! It's really a hit or miss with response speed. For both RC and FS. I have booked clients at both properties and received completely contradicting response speed, variously.
Aside from the pre-arrival response speed (the inconsistency of it), generally, service at both are good once on site.