Originally Posted by
onthesam
....While waiting to "get the certificate" I received the offer of a complementary transfer to hertz reservations upon conclusion of the call.
What is it with the upselling? If I am 1K then presumably I fly enough to know if I may need a car or a hotel. I only call in when I have issues with a reservation and most of the time you get the sales pitch at the end of the call. I politely decline bit it is annoying (to me).