FlyerTalk Forums - View Single Post - NEOs and a couple of SH changes
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Old Apr 18, 2018, 10:26 am
  #377  
rockflyertalk
 
Join Date: Jun 2015
Location: LHR, LGW
Programs: BAEC
Posts: 3,442
Originally Posted by BrianDromey
Many airlines have different Y and C class seats, so I don’t think it’s reasonable to criticise BA for that. Aegean, Air Baltic 737s spring to mind. In many ways it’s a return to how things were before the convertible business class seats were removed and Club passengers are guaranteed a genuinely better seat.

Indeed on the 767 and 757 the last cabin Section had cloth seats.

Those recaro seats don’t seem to have much padding though.
Whilst I agree on many aspects here, what I see is a 'chipping' away at the premium product over a few months/years to the point when the premium product simply becomes the basic product, for BA to then repackage the basic product to a minimal, extremely poor and cheap below basic (like the 'savers' range now on offer at Morrisons) product which makes the Premium product look premium again, if that makes sense?!

Clever strategy but pretty obvious to the frequent customer, who will see right through this! You can't fool your customers by then saying "we are still a premium airline." Frankly that's insulting to its customers.
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