I have to make it more clear I think:

It was not difficult to get the reservation at all. FF just did not feel to credit some CO miles even so they were wrong! the german HP ofice had to file my complaint 4 times to FF before sombody was willing to look into the matter
After they filed with the some marketing international manager someone agrred I was right no apology!!!!!

They issued the ticket but then they declined to mail it to germany ( I offered to pay postage ) No sir, you need a US address - Please give me a break !!!

Here we go again - german office - marketing manager - FF finaliy gives in to all the pressure and mails the tickets to me.

As you might have noticed I got a lot of support from the german office and the US marketing department but FF does not seem to care.

So thanks again to the HP folks that helped but shame on FF!!!

Butcher Bird thanks again for your kind offer!!!!! Very nice of you to offer your help!!!!!( What a great community this is)


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Viele Grüße

Oliver