FlyerTalk Forums - View Single Post - Official announcement – See how our three loyalty programs will become one in August
Old Apr 18, 2018 | 7:40 am
  #553  
scubadu
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Join Date: Sep 2008
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Originally Posted by marlee1421
Hopefully, the corporate powers will hear our words and make the small revision needed for those who met Marriott's LTP threshold in SPG. Those who think this is not important need to look at one of the major reasons Marriott purchased SPG: to gain direct access to its extremely loyal high level elite customer base. Dismissing the valid concerns of these customers does not make business sense.
The idea that Marriott purchased SPG for a loyal customer base, does not explicitly mean that every single constituent will get every single thing that they want/desire. To assume otherwise (or honestly, to even assume the loyal base is the only or even primary reason for the acquisition) is rather naive and quite unrealistic.

Constantly trotting out the "but Marriott purchased SPG because we are such awesome customers" to every perceived slight is growing rather tiresome.

Regards
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