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Thread: Missing Miles - what else to do?
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Old Apr 17, 2018 | 1:17 pm
  #2  
alserire
10 Countries Visited
All eyes on you!
5 Years on Site
 
Join Date: Sep 2017
Location: DUB
Programs: AerClub - Concierge, Hotels.com - Silver
Posts: 1,636
Angry
Originally Posted by HarborGirl
I have been trying to have a trip posted to my account since November 2017 for an October trip. Not a crazy trip, BOS-DUB-BRS-DUB-BOS. I was Silver at the time, downgraded to Green. I've entered the info on the form [twice] interacted with the AerClub people, had conversations with them via Twitter and Facebook IM. They claim to have the missing flights posted. And still nothing six months later.
No idea but by God do they make it hard to collect what's yours. EVERY single flight back to DUB I have to claim, even from London. It's getting to be a joke. And yet the benefits of Platinum, or even Silver, are worth it.

How can it be this difficult?
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