Originally Posted by
yurtripper
Perspicacious as always.I wonder what the logic of gutting the outstanding feature of MR might be, but then again I'm not running a loyalty program. If they do this, and implement things like PQD at all levels and suite/lounge lockouts for < 75 nights, it will merely show that they've learnt nothing from the WoH debacle.
I figured that Hyatt killing its loyalty program would serve as an instructive lesson to others. I hope that Marriott doesn't prove me wrong on this score.
Is there evidence that Hyatt is hurting from the change in policies? I fear the lack of truly bad news or reversals out of that program means Marriott has learned exactly the wrong lesson here.