Here is the reply I got after sending to twitter and calling to a manager in customer relation that ensured me that he is sending this urgently...
Their response is as is:
"We would like to emphasize that as Turkish Airlines, we aim to pursue the highest level of service at all levels of services with our customers.
Also please be advised that the efforts of Turkish Airlines are directed towards providing our valuable passengers with a superior level of service on the basis of our passengers’ impressions and constructive criticism and feedback.
However, we checked your ticket and see that for the upgrade you are on the waiting list.
İf any seats will be able on your flight you can upgrade your ticket.
Also on your feedback your sad availability on the J class who gives you that information." <==== YOUR AGENTS (4 of them) VERIFIED THE AVAILABILITY of J2 (nsr)