Originally Posted by
laxmillenial
I hope I don't open a can of worms by saying this, but:
However, you will get those who say United needs to value its soft-product as well and that it would do well to improve this. Basically, the argument of quality not quantity.
I see your can of worms and raise you.
I would go for a LCC lie-flat J where you bring your own food and all of that. All the soft products are niceties but I weight a lie flat seat at 95% of my reason for booking I.