FlyerTalk Forums - View Single Post - Conrad New York Midtown {US-NY} (formerly The London NYC)
Old Apr 14, 2018, 11:26 pm
  #80  
Bicoastal Local
 
Join Date: Jan 2017
Location: LAX ⇄ JFK
Programs: DL Diamond, HH Diamond
Posts: 218
Originally Posted by rrrrrich
Just complete a stay that was booked for a special weekend away via FHR. I’m also Good and will be Diamond on stays soon. Overall hotel would be best as an Embassy Suites as is. Worst Hilton property I’ve stayed at in a long time.

- front desk is rude, no status acknowledgement, no FHR acknowledgement
- minibar and amenities not stocked. No free water.
- room is beyond tired. Everything is chipped, stained and battered. I stayed at a Hampton inn last week that was far nicer
- AC roars. It’s ridiculously loud.
- room smells damp and like pee
- the remedial touch ups around he room are amateur
- bathroom is disgusting. Filthy cracked shower tiles
- bed is not comfortable.

Weve stayed in a fair fre Conrads including downtown and this is just an embarrassment to the brand and to FHR. There’s nothing luxury at all about this. If you find a great rate then fair enough. I didn’t, bought as a treat and had expectations sorely not met. Avoid if you possibly can.
I’ve stayed here three times since they joined the Hilton Honors program, and have slowly noticed things getting a little better. Still, in no way should anyone expect an actual Conrad experience here until after the renovations and rebranding. Their biggest assets for now are still location and real suites.

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