Amazing:

In a situation like that, I would recommend looking for a supervisor from the airline.

Another thing you can try, is to try and check-in at the airport club of the airline.

I agree with Bosox, that the airlines are to blame. But just because someone is getting on the line 35 mins before the flight, doesn't mean they didnt try a different line first, like curbside and it doesn't mean they didnt get to the airport on time.

Looks can be very deceiving.

Another thing, is you could check in at the gate, even with checked baggage,unless they are so large they won't fit in the xray machines. Just ask they to gate check the bags. I've done that once or twice at Newark when the lines were just too long.

[This message has been edited by Boomer (edited 08-01-2000).]