https://www.bristolpost.co.uk/news/b...ritish-1448304
Bit harsh? Or rules are rules?
"Nick offered to pay for another ticket for his original BA flight, but claims he was told it was fully booked unless he wanted a first class ticket. Charlotte, who is scared of flying, then had to endure her first long-haul flight without her husband but found his original seat and several others in economy were empty."