Originally Posted by
saaveraward
Minor complaints: the L shaped sofa is in an awkward place when trying to watch TV, couldn't get the shower wand to stay on its stand, the evening reception needs some sweets and not just at tea time (apple slices doesn't cut it), one concierge told me don't bother trying to find sakura and that it's over when Shinjinku Gardens was beautiful.
Overall an excellent stay in this mega-hotel.
score 9/10
Yeah, that sofa looks original to the hotel, as does a chair and ottoman in the suites. And I also missed having no sweets during the evening reception and afterwards. Even some podunk USA Hiltons put out a tray of sweets in the lounge in the evening. Little things, of course.
The biggest problem with this property is, as you mention, that it's a mega-hotel. Absent a crazy Honors deal, I'd personally stay elsewhere. But if you qualify for the Honors perks, it can be worthwhile.