QL - It happens all the time. Thank God for the Worldclubs! And the other airline lternatives!

Amazing NJ - You don't mention the carrier, but most (some more than others) would just as soon see you arrive a day or two early and camp out on line overnight - like you were trying to get Stones tickets at the Garden! And it's EWR too!

Sorry to learn of these travails and only hope that matters improve - and quickly!

CUSTOMER FIRST!