I was 1 and a 1/2 hours early for a first fight out of Oakland on Southwest to Salt Lake. They were running late getting us checked in. I had to check an oversized bag of computer equipment. The line got longer and longer. I missed my flight because they would not let anyone move up in line. About 50 of us missed our flights out that morning.
I caught the 4th fight to salt lake and Southwest did nothing about it. Not even drinks. I will never use them again no matter how good the price. If it is clearly the airlines fault they shoud have made calls for those who were about to miss flights.