The vehicle was more than just dirty. It was banged up, rusty and the shocks squeaked like a "jalopy". The interior was falling apart, smelled and some accessories did not work .
Not up to Avis' standard IMO.
There is no place on the website to submit feedback on anything other than the website itself. I was bounced around from department to department on the phone while I still had the car and after it it was returned, they continued to give me the run-around. Staff at the crowded rental location was overwhelmed at both ends.
I will let the issue go as my time is worth more but that is the reason I posted the question here.