FlyerTalk Forums - View Single Post - Reversing a large upgrade charge on my Amex
Old Apr 11, 2018, 11:31 pm
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Kacee
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Originally Posted by Steve M
Isn't standard practice for a dispute for them to give you a provisional credit, so that you don't have to pay the disputed amount, nor face interest or late fees, while the investigation is ongoing?
Yes. It's based on federal law (Fair Credit Billing Act).

Not clear to me why OP hasn't simply disputed the charge. More details would be helpful.
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