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Thread: Package handling fees and poor service from “platinum concierge.”
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Old Apr 11, 2018 | 9:35 pm
  #13  
PointWeasel
25 Years on Site
 
Join Date: Nov 1999
Location: HKG/MEX/YVR/YYF
Programs: AS MVP 75K/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,045
Not ALL hotels do it.

IMHO, its more of an American phenomenon.

I have had a replacement Tumi shipped to the Fairmont Kiev/Kyiv and the Westin Guadalajara and the large box was delivered to my room with a note asking me to call to have the cardboard taken away if I so wished. Great service, and I would to like to think not simply due to me being Plat with both programs.
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