Originally Posted by
writerguyfl
This isn't rocket science. Even a mediocre travel agent should know the answer. If she or he doesn't, it's quite simple to pick up the phone and call the chain's dedicated line for travel agents.
If your travel agent doesn't know the answer or refuses to find the answer, you need a new travel agent.
That was my point. It happened to me once many years ago. "Yes, of course you'll earn stay credit if I book your room." Get to the hotel..."no, only rates booked through one of our channels qualify. So sorry."