Originally Posted by
bluebubble
I was trying to book JNB-HKG-PEK and just got off the phone with the agent. The agent told me this is not possible to book into one award as either departure or arrival city has to be North America. Is this true? One thing to note is that I do have mixed cabin (JNB-HKG in J and HKG-PEK in W as J is not available). I currently only booked JNB-HKG segment for 42.5k miles. Is there anyway to add that HKG-PEK segment? (Layover time is only 2 hour)
It is not just true, it is mentioned in the wiki (and in this thread multiple times). JNB to anywhere other than HKG or North America on CX is two awards.
- The only awards that do not break at HKG are intra-Asia or North American ones. For instance, Australia-Europe/Middle East/Asia outside of HKG will be two awards (breaking at HKG). The AS website can be misleading about this.
Your award breaks at HKG since it is not intra-Asia only, nor does it touch North America. The agent is correctly pricing it as two awards.