Thanks so much Bub001 for the detail reply. We'll just have to wait and see how it goes. I did tried using passport numbers and e-ticket number without the - but no bite!
Would appreciate hearing back from you after your trip in next little while.
Mama- thanks for the suggestion re. Hotel but since we won't arrive until 6:25pm and who knows when we'll find out whether we get a hotel or not. So the 6pm cancellation dead line doesn't help much.