FlyerTalk Forums - View Single Post - Philippine Airlines "no show at gate" fee
Old Apr 9, 2018 | 7:47 am
  #13  
s0ssos
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Originally Posted by Fyd
Ive flown a few million miles on US airlines. Have you flown PAL?
According to their CoC, you owe the no-show fee whether you change the ticket or not! Hence the suggestion to just walk away, as they can hardly enforce it.And my argument that wouldn't/shouldnt be legal as there is no additional cost to the airline!
If you do want to change after a no-ahow, you owe PAL a change fee, no-show fee and fare difference! While the change fee and fare difference can be justified, it's hard to justify the no-show fee: the airline will re-assign the seat in case of overbooking 30min before departure anyway. So, no additional cost or even opportunity cost either....same applies if flight is not oversold...
Bottom line: the no-show fee is a customer-unfriendly penalty that they can get away with because there is no consumer protection ...
So, if you have flow airlines in the US, how do you justify charging fees when there is no cost to the airline? Whoever thinks of that?
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