Originally Posted by
urww
My ticket was issued by an offline agent (not OTA).
Normally when I book through them my DL-AF-KL tickets, fare components and all the charges are discreet.
With this LH ticket I cannot access e-ticket receipt via lh.com. So it might be LH simply doesn't show e-ticket receipts for tickets issued by agents OR LH doesn't actually have access to fare information.
I can also recall I read in one of blogs that LH would credit miles based on revenue only for tickets sold directly by LH OS LX and not by agents (thus the recommendation was to book via agents). Don't know how correct was who wrote that.
According to the M&M website it makes no difference whether you go through an O or traditional TA. If it's an LH (or LX, SN, OS or EW ticket for that matter) then award miles are cost based. It doesn't matter what fees the TA adds, LH will still know the cost of the ticket.
'For flight bookings via the booking channel of a Lufthansa Group Airline (Lufthansa, SWISS, Austrian Airlines, Eurowings and Brussels Airlines), the following applies:
Award miles = airfare x 4 (or x 6 for members with frequent flyer status)
This method of calculation also applies to flight bookings made through a travel agent or online travel agent, provided that the number of the ticket purchased starts with the following digits: 220 (Lufthansa), 724 (SWISS), 257 (Austrian Airlines), 082 (Brussels Airlines) or if it’s a ticket issued by the Eurowings airline. If you don’t know your ticket number, in most cases you will be able to find it in your confirmation email or on your receipt.'