Total newbie question: how specifically do I get the free bag credit?
A few years ago I had a credit card with this benefit. I made a reservation with the airline frequent traveler number associated with the card. I show up at the check-in counter with my bag. The agent says that will be $25. I tell them that this free on my credit card. Agent says I do not know anything about that. $25 or you are SOL. So I paid off.
What did I do wrong?