Originally Posted by
mickchick
Due to hopefully temporary mobility issues, I booked wheelchair and buggy assistance with BA for check-in at Heathrow and again on return from Miami. The service was brilliant and everyone was very helpful, but afterwards I wondered if I should have tipped. I did tip the helper who took me from check-in at Miami to the lounge and then picked me up later and took me to the plane because after all, this is America and I know the rules. I asked him if I was allowed to take care of him for taking care of me. 'Of course', he replied. Easy peasy. But I had got it into my head that tipping simply isn't done at Heathrow, so i didn't. Later I was told by a friend who is in regular need of special assistance that he always tips at Heathrow and now I am mortified. One problem would have been that I was helped by four different people after I landed at Heathrow: the wheelchair guy who met me off the plane and took me to the top of the jetty; the buggy driver who took me from the jetty to the entrance to the passport hall; the wheelchair lady who took me through the passport line; and the man who wheeled me from passport control to the baggage carousel (and insisted on retrieving my luggage). He also wanted to wheel me and the bags to the car park, where my car was waiting, but I refused that - by this time I had a baggage trolley to lean on. Nobody at any time suggested they expected a tip, but if tipping is the norm for this service, I would have liked to have paid up.
Maybe the people at LHR wanted to help you, it certainly sounds like the bolded one did. I wouldn't beat yourself up over this - even if they had expected a tip (which I doubt) they will have long forgotten, it is the self-recriminations going around in your head that are the problem! Smile and let it go!