Swiss just announced they were going BOB out of GVA about two weeks ago. Seems like a swoop to try and poach their customers.
you would need to loose in the head if you switch from Swiss to BA for a free cup of tea. Even if it is M&S tea!!
Originally Posted by
Dave_C
Wow. So they take away all free drinks and free snacks. Then they give us back a free tea or coffee on one route, for some flights and we're meant to come flocking back in gratitude?
Pathetic.
agreed quite pathetic and too late
Originally Posted by
itsmeitisss
Well those that receive it, be sure to show your appreciation - then maybe it might be used across more routes...
Yes feedback that its positive but also that its far removed from what there was before
Originally Posted by
fransknorge
Emphasis mine.
Seriously ? They are kidding, right ?
No they will moan and gripe as they are some of the laziest crew in the skies. This move will require that they have to work. Identify those entitled and then deliver it. All the while explaining to the guy next to them that its because of status. That means effort and a far cry from waving a card as they do now.
Originally Posted by
sammyg901
Something a bit awkward about giving it to certain people I think. Especially on a route like Geneva you really may as well just keep it simple and give it to everyone as it seems so petty to go to the trouble to miss out the relatively few non status members
Not at all its about recognition. Not a strong point for BA but it can be done as others have.
Originally Posted by
kennynik
tea and coffee is a start, but a G&T is what we really want. The idea of silver and gold members getting a scannable voucher for a free drink is a nice idea and way not to make it awkward for passengers and crew.
No need for vouchers. the current system allows for use of Avios as a currency on presentation of Executive card. No reason why this could not continue but no avois deducted from Silver or Gold card holders. Indeed,if BA could resolve their woeful IT, there is no need to advertise the fact that anyone is getting anything for free, it could simply be a benefit of status, like fast track and free seating. A gold could get a single free alcoholic drink per sector and silver a free coffee. Not difficult and relieves the crew from any further work or having to interact with passengers more than they do now.
It not difficult, its just that BA make it difficult.......as with most aspect of travel