It is the same number for everyone, the phone system will ask for your Marriott Rewards Member number. If you are a Platinum member, they will route you to the Platinum Team. But the challenge I had is that it is hard to get the system to route you to the Marriott Rewards Team in general if you follow their instruction and tell them what you want to do, you end up with the Reservation Desk all the time. Until I discovered a few months ago that to say "transfer points to another member" and this will route you to Marriott Rewards Team every single time.