finally made lifetime platinum and this is my first stay
just arrived and was given a nice suite in old section but ground floor near driveway.there is a really bad ramp from bedroom to loungeroom and both of us just tripped on it. very dangerous! the avis counter opposite can look straight into the bed so curtains have to be drawn so makes it very dingy.
inventory online showing Mailani tower oceanfront and also historic ocean deluxe. when I called front desk was told yes you can book them and we will move people around.that doesnt seem right. so the inventory online is not true inventory. sounds like what the airlies used to do.
think I made a mistake should have gone back to the Moana.