Originally Posted by
FlyerGoldII
The issue is that Jetstar does not have a toll-free number for Canadians; the US toll-free number does NOT work in Canada. In contrast, the same Qantas toll-free number does work in both USA and Canada. I believe Jetstar, like its parent company Qantas, has enough passengers from Canada to justify a toll-free number..
Jetstar has flights to the USA, that is why it would have a toll free number there. If you use something like Skype, you should be able to use toll free number in USA free of charge.