Originally Posted by
Exleftseat
The breakfast situation at IHG hotels is really sad. Go with other programs and breakfast is included for upper level members. I used to be exclusive with IHG, not any longer.
They lost most of my business.
Same here. So far this year 50% of my stay is with Hilton. I anticipate 90% of my stay will be with Hilton if IHG did nothing this year. And sadly this year when I go to Bali in Soil it won't be InterContinental. Had 2 bad experience in Melbourne and Adelaide. And decided I will no longer offer my loyalty to IHG after 14 years.