Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,165
Hilton Sandon, South Africa
Booked a standard King for a 5 night stay.
Upgraded to a One bedroom terrace suite (2nd best room type they have) on the exec floor.
However when I got to the room there was the distinct smell of damp, and there were multiple industrial fans in the room drying the carpet near the terrace doors. The carpet was all but dry, but the smell was too much...
Changed to a standard one bedroom suite on the floor below which was the best they had available.
Talking to the staff a little afterwards they stated that room wasn't supposed to be assigned until at least the next day.