Originally Posted by
MSPeconomist
IMO someone needs to be fired.
Thankfully not everyone pays for every work mistake they make with their job.
Originally Posted by
canadiancow
I know a lot of Canadians who would agree or strongly agree with those points. If that group makes up enough of Aeroplan's customer base, shouldn't they try to capture that audience?
Exactly. Although actually knowing the questions being asked might help Aimia draw the right conclusion from the answers