FlyerTalk Forums - View Single Post - Delayed Flight, will miss connection. What to do/expect?

Mar 30, 2018 | 3:27 pm

#16

gr8pirate

Join Date: Oct 2016

Location: LAX

Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum

Posts: 1,106

Quote:

Originally Posted by dozerman94

I'm not sure if that's true. I once got compensation for a cancelled domestic(AYT-IST) TK flight. Was put on a flight 2.5 hours later. Since I arrived at IST more than 2 hours late, I was eligible for compensation. They don't advertise this at all though, you have to request it. I made a request via the feedback form on the website, and it took more than a month for them to respond.

https://turkishairlines.ssl.cdn.sdlm...95278899JY.pdf
I don't see anything here saying this is for EU flights only. I think TK applies the rules in their entire network.

So, I can't say OP can definitely get compensation. But there is no harm in trying. Just submit a request for compensation.

Glad you got something out of it!

Thank you for posting the link, that’s a MUCH neater summary of the Turkish transport ministry regulations that apply to all their flights. TK still are on the hook for EU compensation for flights ex EU, but they are quiet about it.

It confirms what I said: compensation only possible in cases of cancellation or overbooking, but not for delays or missed connections.

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