Originally Posted by Stevens744

My dad (86 years old) has not flown in probably over 10 years. He is flying from EWR to BOS in two weeks. I will meet him at Logan as I am flying in from Chicago.
Anyway, I think he needs a wheelchair at EWR to get him through security and to the correct gate. He should be able to get on the plane if he gets to the correct gate.
Anyway does anyone know how it works at EWR getting a wheelchair? I called UA and they said he should go to the desk and tell them a wheelchair has been "reserved" for him - but that requires him to get to the correct UA departure desk. I just thru Newark and an attendant pushing a wheelchair said he should just go to Level 2 Door 4 (Terminal C), but I was not convinced he understood the question. Anyway - I was wondering if anyone knows how I should try to arrange his EWR experience?

Thanks