Originally Posted by
mke9499
When logging in this morning to check for fare reductions, a new format appeared on southwest .com. The implications of changing a flight are more evident, than the previous layout, and each available fare class is more clearly displayed, including addition or reduction in fares. You can also see if only a couple of seats are available with the new selection.
This is a cleaner, fresher look, and perhaps a response to customers having issues with the previous layout.
That is an improvement. Now if they would just add the ability to change flights booked outside of their website, like Concur.