Hi,

Made a booking with United Airlines to fly to the States but it's not going smoothly. Hope someone can give me some reassurance.

Booking made online. Not an easy process. Had SSL issues and then it didn't like my credit card. Used a different card and then promptly got my "processing your reservation" email. However I did not receive the e-ticket and receipt email. Had to ring up for it and it was this was received the following morning. But the main problem is when I go into my reservations and put in my confirmation number it says "the traveler information entered does not match our records". I rang United and they have told me the booking is OK. I have emailed them (twice) asking them to fix the issue but they have not responded.

Anybody else had this issue? Is it something I should be concerned about? Are there any other options for contacting United to get someone to help with this?

Grateful for any advice.