I know that Asian programs have some quirks especially when it comes to redeeming miles for someone else. So I want to be prepared.
JMB T&C:
(16) PERSONS ELIGIBLE TO USE MILEAGE AWARDS
Awards may be used by only the Member and the following individuals designated by the Member ("Designated Users"):
Member's spouse, Member's parents, Member's grandparents, Member's siblings, Member's siblings' spouses, Member's children, Member's children's spouses, Member's grandchildren, Member's grandchildren's spouses, Member's spouse's parents, Member's spouse's grandparents, Member's spouse's siblings, spouse of Member's brothers and sisters-in-law.
When a Designated User intends to use an award, JAL may request the Designated User to submit official documents verifying his/her relationship with the Member.
I would like to redeem miles for myself and my partner (same sex partnership), travelling together on the same PNR. I cannon figure out how I can add a designated user to my account. Do I need to call JAL for that? How does that work?