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Thread: Citi ThankYou Points (TYPs): airline and hotel transfer partners
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Old Mar 25, 2018 | 1:02 pm
  #515  
opalley
 
Join Date: Jan 2015
Programs: BA Silver
Posts: 8
Hey, what's your advice on next steps to take regarding missing points/failed points transfer.

Requested to transferred 85k Citi TY points to CX Asia Miles on 3/11, now two weeks later 3/25 points still haven't posted to Asia Miles. Therefore couldn't get the award ticket I wanted, but managed to book backup flight through AA miles.

Asia Miles says can 6-8 weeks, while Citi says points should transfer within 14 days. Think it's possible to have Citi cancel the transfer and reinstate the points?
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