Originally Posted by Aussienarelle

So although the people experience is getting better at UA (everyone these days is thanking me for being a 1K member) and service is good, the deterioration in the soft product is starting to get to me. I am in the Polaris business/domestic first cabins more often than not, sometimes on upgrades but just as likely paid. The lack of healthy snacks on the domestic legs is resulting in me bringing my own (my homemade whole wheat no sugar banana bread had folks asking me where I had bought it), and cannot believe UA do not cater unsalted almonds, etc. on domestic legs, and the drink selection is unappealing to me personally.