Hi,
Recently I logged in to my Wizz Air account and noticed that one of our flights has been rescheduled. Not a huge change, but still - an already late flight is arriving even later now.
The website refers to a schedule-change email regarding the details of my options..however I have not received any email. Perhaps that will still follow later..
However the website does offer to refund the payment, plus 20% of the fare, to my account (Wizz air credit). At the same time I see that the fares for this specific flight have gone down slightly since I booked.
What is stopping me from asking for a refund, getting the full fare (plus 20% extra), and purchasing new tickets? That would leave some credits that I could use for another flight in the future. To be honest, the fare difference is not great (like 10 euro) - and the 20% difference is probably also not enough to warrant doing this in practice, but still. As a theoretical case
Does anyone have experience with this proces? Are these refunds to your account instantaneous, and can they be used for purchasing new tickets on the exact same flight? Please note that I am a discount club member so they may have registered that I already purchased this flight before.
The other option, full refund to the credit card, seems to not be possible online. Not sure how that process would work - they only refer to the email with rules (which I havent received yet).
Any experiences?